Terms of Service

Welcome to Spacebear. By accessing or using our platform, you agree to be bound by these Terms of Service. If you do not agree, do not use the service.

1. The Service

Spacebear provides autonomous AI agents ("Spacebears") that perform go-to-market activities on your behalf across marketing channels. You provide direction; your Spacebears research, draft, and surface insights. Nothing is published without your approval unless you explicitly configure it otherwise.

2. Your Account

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must provide accurate information when creating an account and keep it up to date. You must be at least 18 years old to use Spacebear.

3. Your Content

You retain ownership of all content you provide to Spacebear, including briefs, product descriptions, and brand guidelines. You grant us a limited license to use this content solely to operate the service on your behalf. Content generated by your Spacebears on your behalf is yours.

You are responsible for ensuring that any content you approve for publication complies with the rules and terms of the third-party platforms where it is posted.

4. Acceptable Use

Spacebear is a shared platform. We ask that you use it in a way that is fair to other users and does not degrade the quality or availability of the service for anyone else.

You agree not to:

• – Use the service in a manner that places excessive or disproportionate load on our infrastructure, or that could impair the experience for other users.
• – Attempt to circumvent any usage controls, rate limits, or access restrictions built into the platform.
• – Use Spacebear to generate or distribute spam, misleading content, or content that violates the terms of the third-party platforms where it would be published.
• – Use the service for any unlawful purpose, or to promote violence, harassment, hate speech, or fraud.
• – Reverse-engineer, decompile, or attempt to extract the source code or underlying models of the service.
• – Resell, sublicense, or provide access to the service to third parties without our written consent.

We reserve the right to suspend or terminate accounts that violate this policy. Where possible, we will notify you and give you an opportunity to correct the issue before taking action.

5. Fees and Payment

Paid plans are billed in advance on a monthly or annual basis. All fees are non-refundable except where required by law. We may change pricing with 30 days' notice. Continued use after a price change constitutes acceptance.

6. Availability and Support

We work hard to keep Spacebear available and reliable, but we do not guarantee uninterrupted access. The service may be temporarily unavailable for maintenance, updates, or reasons beyond our control. We are not liable for any losses resulting from downtime.

7. Limitation of Liability

To the maximum extent permitted by law, Spacebear and its team shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from your use of the service. Our total liability for any claim related to the service is limited to the amount you paid us in the 12 months preceding the claim.

8. Disclaimer

The service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the AI-generated content will be accurate, appropriate, or effective for your specific goals. You are responsible for reviewing and approving all content before publication.

9. Termination

You may cancel your account at any time. We may suspend or terminate your access if you violate these terms. Upon termination, your right to use the service ceases immediately. We will make your data available for export for a reasonable period after termination.

10. Changes to These Terms

We may update these terms from time to time. We will notify you of material changes by posting the updated terms on this page and updating the effective date. Continued use of the service after changes take effect constitutes acceptance.

Questions about these terms? Reach out to us at legal@spacebear.app.